From no prior knowledge to using AI with confidence at work.

No. The programme starts from no prior knowledge and is built for people who aren't technical. If you're comfortable with email, browsing the web, word processing and saving files, you have enough to begin. The sessions are taught in English, so you'll need to be fairly confident reading and writing it, and you'll need a laptop or tablet with a modern browser. If you don't have one, let us know and we can lend you one.

Probably not. The first few sessions make sure everyone starts from the same place, but from Session 5 you're building your own prompt library, then using Copilot properly, writing an AI use policy for your organisation, building simple agents and making a costed business case. That goes well past the basics. If you're already confident, tell us when you enquire and we'll talk through whether the full programme or a single block suits you better.

There are two timetables. Weekly cohorts meet on Wednesdays for 18 weeks. Twice-weekly cohorts meet on Mondays and Thursdays for 9 weeks, which suits people who can give it more time over a shorter period. Either way, sessions run on Microsoft Teams from 9:00 to about 15:05 with breaks and lunch, and your dates are confirmed when you book. On top of that, there's 75 to 120 minutes of directed study between sessions in your own time, a bit more near the end when you're finishing your final project. On the twice-weekly timetable that study time falls within a few days, so it's worth booking it in your diary.

Up to 12 people per group, so there's time for everyone in the labs and discussions, and your trainer gets to know your work.

It's live and taught by a real trainer online, so you can ask questions as you go and work through the activities together. There are no pre-recorded videos with someone reading out slides. Sessions can also be recorded on the Complete and Premium tiers, so you can go back over them.

No. About a third of each day is taught input. The rest is a hands-on lab, a group workshop and discussion, where you work on real tasks and see what works and what doesn't. Each day finishes with a recap and a short exit ticket, so we can see straight away if anything needs going over again.

The programme is led by Michael Ahmed, who set up Flowline Robotics. Michael spent around twenty years as a business analyst and process specialist in financial services, central government, utilities and B2B companies, so the course is built around how work really gets done, not around the technology for its own sake.

AI changes quickly, so we review the material before every cohort. Every statistic we use comes with its source and date, and we test each tool the week before it's used. If a free tool has changed or stopped working, we change the session rather than teach you something out of date.

No. You'll use several AI assistants, including ChatGPT, Claude, Google Gemini and NotebookLM, so you learn to pick the right tool for the job rather than one brand. There are two sessions on Microsoft Copilot because most UK workplaces run Microsoft 365, not because we're tied to Microsoft.

No. All of the labs use free versions of the tools, run in a web browser and don't need a credit card. In Session 1 you set up free accounts with at least two AI assistants, so check with your employer first if you need their permission.

No. You don't need your own Copilot licence. In the Copilot sessions we demonstrate Microsoft 365 Copilot and you practise with free tools. If your employer already has Copilot, you're welcome to use your own.

No. Nothing confidential, personal or client-related goes into any tool during the programme, at any point. Where an exercise uses your own work, you anonymise it first, and we show you how. It's one of the first things we cover, because it's one of the easiest mistakes to make at work.

There are three short checkpoint assessments along the way, a final project and a final written assessment, all marked by your trainer with written feedback. To pass, you need to attend at least 15 of the 18 sessions, attempt all three checkpoints and score 60% or more in both the final project and the final assessment. 80% or more gets you a Distinction. The checkpoints are there to spot who needs extra help, not to catch anyone out. If you score under 50%, you get a one-to-one with your trainer before the next session. You get feedback on your final project draft within 72 hours, and you can resubmit once if it doesn't meet the standard first time.

It happens. You need to attend at least 15 of the 18 sessions to complete the programme. The workbook covers every session, and recordings are included on the Complete and Premium tiers. Let us know and we'll help you catch up before the next session.

A Certificate of Completion and a programme record, a completed project tackling a real problem from your own job, with a fully costed recommendation, and a set of practical skills you can use straight away at work.

It's a Flowline Robotics Certificate of Completion with a full programme record. It isn't a regulated qualification. The programme maps in full to Skills England's AI Foundation Skills for Work benchmark, and in the final block we help you choose a recognised certification to go for next, if you want one.

Yes. Let us know when you enrol, or at any point during the programme. We regularly provide extra time in written assessments, materials in advance or in other formats, the option to present to the trainer alone instead of the whole group, and support for assistive technology. Asking for an adjustment never affects your grade.

The last block covers your next steps: AI roles that are open to people without a technical background, which certifications are worth going for, and how to show what you've done. The Premium tier adds mentoring or a follow-up clinic after the programme.

Yes. The in-house option delivers the full programme for one employer, tailored where useful, for up to twelve learners with more added at a per-learner rate.

We're working towards running this as a funded Skills Bootcamp. Funded places are free for individuals, and employers training their own staff pay 10% (fewer than 250 staff) or 30% (250 or more). Ask us whether a funded place is available.

Yes, ask us about spreading the cost when you enquire and we'll talk through the options.

You can cancel for a full refund up to 14 days before the programme starts, or within 14 days of booking, whichever gives you longer. If you need to cancel after that, get in touch and we'll talk it through.