Live module · Block E of the Practitioner Programme

Move from asking AI questions to getting work done.

A two-week, live online module for people who already use tools like ChatGPT or Copilot day to day. Next runs April 2027.

See the full programme
2 weeks
One day a week, live online
10 hours
Guided learning, plus directed study
From £495
Credited towards the full programme
Intermediate
Comfortable using AI chat day to day
The module

Hand AI a goal, not just a question

Over two weekly sessions you’ll learn the difference between chat, workflows and agents, how an agent works through a task and knows when to stop, and when an agent is worth using and when it isn’t. You write goals an agent can act on, connect tools safely, and turn a process from your own job into a reusable skill, then test it with colleagues who’ve never seen it.

Who it is for

Non-technical professionals who already use AI chat tools regularly and want to go further. New to prompting? Take the four-week Prompting Craft module first, then join the next Agents & Automation group. Already confident? Our short readiness check helps you decide.

How it runs

Live and taught by a real trainer on Microsoft Teams, on Wednesdays from 9:00 to about 15:05, in groups of up to 12. Plus 75 to 120 minutes of directed study a week, and a short handout the day before each session.

  • Tell the difference between chat, a workflow and an agent, and pick the right one
  • Write goals an agent can act on, with clear limits and a check-in point
  • Connect tools safely, starting read-only
  • Turn a process from your own job into a reusable skill
  • Test your skill with colleagues who’ve never seen it

Prefer to learn in your own time? This is our live, trainer-led module. We also offer a separate self-paced course, Agentic AI (Agents & Automation), with nine modules you can work through whenever suits you. It’s coming soon, and you can register your interest on its page.